Samsung Customer Support Details – ResultSarkari.in
Samsung Customer Support
Comprehensive Contact Details
Toll-Free Numbers
- Customer Care Support: 1800 40 726 7864 (Available Mon-Sun, 8am-8pm)
- Pick and Drop Service / WhatsApp Support: 1800 5 726 7864
- Samsung Finance / Care Plus Queries: 1800 202 1234
WhatsApp Support
- Primary Support: 93110 52162
- Alternate WhatsApp Support: 9870 494949
Email Support
IVRS (Interactive Voice Response System)
Call: 1800 40 726 7864 or 1800 5 726 7864 and navigate the menu:
- Press 1: For Smart Touch Call Services
- Press 2: Continue Assistance
- Press 3: Online Order Support
- Press 4: Warranty or Spare Part Info
- Press 5: New Product Offers
Service Center Information
| Sr. No. |
Service Center Name |
Contact No. |
Timing |
| 1 |
Pan-India Support |
1800 40 726 7864 |
8am-8pm |
Official Website
Visit Samsung’s official website: www.samsung.com
Samsung Customer Support Details – ResultsSarkari.in
Service Center Numbers
| Sr. No. |
Name |
Contact No. |
Timing |
| 1 |
Phone Support (India) |
180057267864, 1800407267864 |
8am-8pm (All 7 days) |
| 2 |
Bangladesh Phone Support |
+880 9612300300, +880 8000300300 |
8am-8pm (All 7 days) |
| 3 |
Sri Lanka Phone Support |
+94 11 7267864 |
8:30am-8:30pm (All 7 days) |
| 4 |
Nepal Phone Support |
+977 16600172667 (For NTC customers only), +977 9801572667 |
8am-8pm (All 7 days) |
Store Locator
| Sr. No. |
Name |
Contact No. |
Email |
Address |
| 1 |
Connaught Place DELD010644 |
9810027815 |
connaughtplace.bmc@parama.co.in |
N45, Pratap Building N Block Opposite Statesman House, Connaught Circus, New Delhi 110001 |
| 2 |
Siyaram Brothers – Connaught Place DELD10100 |
011-23321066 |
samsung@siyarambros.net |
N 22 Outer Circle Connaught Place, New Delhi Delhi 110001 |
Grievance Redressal Procedure
- Level 1: Call toll-free at 180057267864 or email at servicehead.in@samsung.com.
- Level 2: If unsatisfied, contact the Grievance Officer at grievance.estore@samsung.com.
Return and Refund Procedure
- Call: 1800407267864 or email at servicehead.in@samsung.com.
- Cancel orders within 24 hours of delivery.
- For damage/mismatch, raise a request within 2 days of delivery.
- Refunds are processed within 7-10 business days.
Branch Offices
| Sr. No. |
State |
City |
Office |
Address |
| 1 |
Delhi |
Delhi |
Registered Office |
DLF Center, Sansad Marg, Connaught Place, New Delhi |
| 2 |
Haryana |
Gurugram |
Branch Office |
Unit No. 530, 5th Floor, JMD Megapolis, Sohna Road, Gurugram |
Additional Information